your partner in solution-finding

We're working with a national early childhood organization to create a local network systems reporting framework, data model, and delivery solution. We've collaborated closely with an internal team of researchers and business analysts to define project strategy and requirements. We've leveraged cloud-based relational database tools to model information from a library of external data sources and output requirements, and explored options for working with an enterprise-level BI data platform to create standardized and semi-automated dashboard reports.

We guided a national center for early childhood learning resources through the reimagining of a product that promotes family economic stability by providing access to knowledge and resources for families with school aged children and the staff that support them. We worked hand-in-hand with a team of subject matter experts to guide and document product definition and scope, helped to develop, implement, and analyze audience research, developed the information architecture for content delivery, and acted as a liaison with 3rd party developers to meet publishing requirements.

We developed the operations management systems for a start-up baking business. Using affordable cloud-based software tools, we created a user-friendly relational database that helps track purchases, inventory, production, and order management and delivery. We designed a set of standard operating procedures allows the baker to spend more time focused on creating goodies, and less time worrying about business mechanics. The system also tracks sales and profits, and provides critical insight into the status of all aspects of business operations.

We worked with a national research organization to build a knowledge library derived from a broad body of scientific reporting. We chose cloud-based database software (Airtable) to get a running start in an agile design process focused on a minimum viable base product, with an initial focus on climate change micro-content. We worked closely with internal teams to develop a content metadata model and related taxonomies, and create prototype products to test a variety of internal use cases.

We supported a K-12 curriculum company through the tenuous early stages of a product redesign, acting as a team convener, solution finder, and project manager. We created a detailed project and RACI plan, standardized processes and documentation, and helped the team navigate a variety of complex risks and decisions in order to get the project moving forward. We collaborated closely with a 3rd party team to coordinate the design and development of the physical deliverables, and managed the project handoff to production.

We worked with a national media organization to help refine and codify the strategic priorities for one of their major content departments, and to translate that information into a rubric for supporting operational decision-making. We led several rounds of internal team discovery, and leveraged a variety of information visualizations to help illustrate the group's challenges and opportunities. We defined the foundation for a project intake and tracking process that allows insight into that critical intersection of strategy and operations.

We're driving the development of a cutting-edge tool for analysis of real-time game-play data for kids ages 2-8 online, designed to help game developers build more educational games, and help parents guide and support their kids' learning activities online.

We worked with a key audience-segment team within a major media organization to evaluate the content and strategic positioning of their core digital product. We designed audience research protocols and analyzed user data, did a complete heuristic analysis of online products, provided updated strategic guidance, and developed product wireframes to illustrate a content and design approach more aligned with target audience and internal business expectations.

We provided a usability review and design upgrade for a complex, powerful data search tool for a leading national educational testing organization. Working as part of a large, multiparty product team, we quickly learned the mechanics of the toolset, and created wireframes, visual designs, and clickable prototypes for a more usable and visually appealing workflow and interface. We adapted online workflows for the first prototype of a responsive/mobile version of the toolset.